Terms of Service

Last updated: 23 May 2026

These Terms of Service ("Terms") govern your use of Conclavik, the closed-access analytical tool operated by Altanest SAS ("we", "us", "our"), a company registered in France.

1. Closed-Access Service

Conclavik is a closed-access analytical processing tool that submits questions to multiple AI models, facilitates structured debate between them, and produces structured assessments. No public offering and no new public purchases are accepted. Existing authorised users may continue to use previously granted or purchased access. We may approve additional users manually at our sole discretion; no application form, self-serve sign-up, or sales channel is offered. Acceptance into the closed-access circle is not a right and may be declined for any reason.

2. Model Selection & Data Handling

Conclavik selects AI models automatically based on objective benchmark performance. The specific models used in any analysis may change as benchmarks are updated. We do not guarantee the use of any specific model or provider.

When you enable the web-search or live-market-data options, your analysis may incorporate real-time information retrieved from third-party search and market-data sources. The underlying AI models themselves do not retain real-time data outside what is provided in the prompt. See the Privacy Policy for the third parties involved.

3. Account & Access

  • You may use the service only via an account explicitly assigned to you.
  • You are responsible for keeping your sign-in credentials and API key secure.
  • You must not share your account, API key, or allow unauthorized access.
  • You must be at least 18 years old to use Conclavik.
  • We may suspend or terminate accounts that violate these Terms.

4. Credits & Refunds

Your access balance is denominated in credits, consumed per analysis according to the computational cost of the run. New credit top-ups by existing authorised users are processed via Stripe at cost-recovery pricing communicated at the time of purchase. No subscription, recurring billing, or auto-renewal is enabled.

If you no longer wish to use the service, you may request a refund of any unused prepaid balance by contacting contact@conclavik.com. We will process refunds via the original payment method within 30 days of request, less any applicable transaction fees we are unable to recover.

For EU consumers: you have a 14-day right of withdrawal from the date of any credit purchase under Directive 2011/83/EU. By initiating an analysis run, you expressly consent to immediate performance of that portion of the service and acknowledge that the right of withdrawal is lost for credits consumed in completed runs.

5. Acceptable Use

You agree not to:

  • Use the service for illegal purposes or to generate illegal content.
  • Attempt to bypass authentication or rate-limiting mechanisms.
  • Submit content designed to exploit, attack, or extract training data from the underlying AI models.
  • Reverse-engineer, decompile, scrape, or otherwise attempt to derive or replicate the methodology, prompts, orchestration, or internal mechanisms, or use outputs to build a competing service.
  • Resell, sublicense, or redistribute access or reports without prior written agreement.

6. AI Output Disclaimer

CONCLAVIK DOES NOT PROVIDE INVESTMENT, LEGAL, MEDICAL, OR PROFESSIONAL ADVICE. Conclavik is an AI-powered analytical tool, not a financial advisor, broker, legal counsel, or medical practitioner. All outputs are generated by artificial intelligence and are informational only. They do not constitute investment advice, financial advice, trading recommendations, legal advice, medical advice, or any other form of regulated professional advice. Conclavik is not registered with, regulated by, or affiliated with the FCA (UK), AMF (France), SEC (US), or any other financial, legal, or medical regulatory authority. AI models may produce inaccurate, incomplete, outdated, biased, or misleading information. You are solely and exclusively responsible for any decisions you make. Conclavik and Altanest SAS expressly disclaim any and all liability for losses, damages, or costs arising from reliance on, or use of, any output generated by the service. You should always consult a qualified professional before making material decisions in regulated domains.

7. Intellectual Property

  • You retain ownership of the questions you submit and the right to use analysis outputs for your internal purposes.
  • The Conclavik platform, methodology, prompts, orchestration, and report formats are trade secrets and intellectual property of Altanest SAS.
  • Reports are licensed for the account holder's internal use only and may not be redistributed publicly.

8. Availability

We strive for reasonable availability but do not guarantee uptime. The service may be temporarily unavailable for maintenance or due to factors beyond our control. Your balance is not deducted for failed runs. No SLA is offered.

9. Limitation of Liability

To the maximum extent permitted by applicable law, Altanest SAS shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the service. Our total liability is limited to the amount you have paid in the 12 months preceding the claim. Nothing in these Terms limits or excludes our liability for gross negligence, wilful misconduct, fraud, death or personal injury caused by our negligence, or any liability that cannot be limited or excluded under applicable mandatory law. In particular, for consumers domiciled in the European Union, the mandatory provisions of consumer protection law take precedence, and our liability for conformity defects and hidden defects (vices cachés) remains governed by Articles L217-3 to L217-17 and 1641 to 1648 of the French Civil Code.

10. Termination & Data Deletion

You may delete your account and all associated data at any time from the dashboard. You can also selectively delete individual runs. Deletion is permanent and irreversible. We may terminate or suspend your access for material violation of these Terms after providing reasonable written notice and a reasonable opportunity to cure the breach where practicable. Any remaining prepaid balance will be refunded within 30 days of account closure, save for amounts reasonably necessary to offset actual, documented losses caused by fraudulent use or by a wilful breach of these Terms.

11. Changes & Severability

We may update these Terms; material changes affecting authorised users will be communicated by email at least 30 days before they take effect, and you may close your account before then and obtain a refund of any unused prepaid balance. If any provision is found unenforceable, the remaining provisions remain in full force.

12. Governing Law

These Terms are governed by French law. Competent courts are those of Annecy, France, except where mandatory consumer protection law in your country of domicile provides otherwise (in which case you may bring proceedings either there or in France, per Brussels I-bis (EU) No 1215/2012). EU consumers may also use the European Commission's ODR platform at https://ec.europa.eu/consumers/odr for disputes arising from online purchases.

13. Contact

Altanest SAS
SIREN: 877 916 916 · TVA: FR67 877 916 916
20 Rue Guillaume Fichet, 74000 Annecy, France
Email: contact@conclavik.com